Cancellations:
- The order can be cancelled before shipment, please contact us in time.
- If your order has been sent, it cannot be canceled, as international express services cannot provide interception.
Refund & Returns:
- Returns & Refund must be initiated within 7 days of receiving your package.
- You are responsible for the return shipping fees, the return address will be provided once your return request has been confirmed by our team.
- Items must be returned in their original box and condition. We do not accept returns of damaged, worn, washed, or altered items.
- Refunds will be issued only after a return-eligible item received at our warehouse and has passed our quality check.(will be processed within 7 business days)
- Unfortunately, due to transportation delays sometimes, your refund may require an additional 3-5 days to process. Thank you for your patience and understanding.
Size Exchange:
- Requests for size exchange must be initiated within 7 days of receiving your package.
- Items must be in original condition. Each order is eligible for only one exchange.
- Please provide the reason for the exchange and the desired size when you conatct us.
- You are responsible for all shipping fees, including return and reshipment costs. The return address will be provided upon confirmation of the exchange by our team.